Hollywood Haven

Qantas customers travelling from Los Angeles are set to experience a new standard of luxury following the unveiling of an all-new Qantas First Lounge at LAX. The spacious and luxurious new lounge is based on the flagship multi-award winning Qantas First Lounges in Sydney and Melbourne, and provides seating for more than 200 customers and different zones to dine, relax, work, and socialise. It is also the first overseas Qantas First lounge to be designed by renowned Australian industrial designer Marc Newson.

“The new lounge is more than triple the size of the previous space, and the design and service is equal to the world's best five star hotels and restaurants,” says Qantas Group CEO Alan Joyce. “Lounges are important to our international customers' journey, which is why we have drawn on the knowledge of world leading experts like Marc Newson and Qantas Chef Neil Perry to deliver the most luxurious experience before people even step on board.

The airline is the only carrier operating non-stop A380 services between Australia and the United States, including the recently introduced A380 services between Sydney and Dallas/Fort Worth, and opened a new business lounge in LA in June.

“The new Qantas First Lounge will give Qantas travellers a beautiful, calm oasis to rest, work or dine, prior to their flight,” said designer Marc Newson.

Features of the lounge include Californian Knoll furniture selected by Newson, with superior lounge finishes including American oak walls, Tuscan Carrara marbled floors, and a 48 foot-long bar. Similar to the flagship first class lounge in Sydney, the new Qantas First Lounge in Los Angeles features a 74-seat restaurant and bar where customers can dine from a Neil Perry Rockpool-designed a la carte menu while enjoying a view of the open-style kitchen. The restaurant’s menu will be updated seasonally to take advantage of the best available produce and will offer a mix of signature Rockpool Bar and Grill dishes including Black Angus minute steak with chipotle butter and lime, local LA-inspired cuisine including Mexican, Korean, and Italian dishes, and favourites from the First Lounges in Sydney and Melbourne, such as the salt and pepper squid.

Qantas has partnered with Sofitel to offer a service experience consistent with the standards across its First Lounges in Sydney and Melbourne. Qantas First Hosts will also provide a personalised service for customers travelling in First, which includes dedicated check-in, fast-track immigration, and dedicated boarding.

The new Qantas First Lounge also offers faster WiFi, wireless printing, cable television, two private work suites, and seven shower suites featuring Aurora Spa ASPAR products.

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