Red Carpet Moment

Plaza Premium Lounge Management (PLAZA) becomes the official Passenger Meeting Service provider at Singapore Changi Airport starting next week. Passenger Meeting Service will extending the comfort of travelling enjoyed by the elite class to every discerning airport user, regardless of airline or class of travel.


"We've made luxury airport amenity accessible to everyone and now we are making luxury service enjoy-able by every individual,” says Song Hoi See, Founder and CEO of Plaza Premium Lounge Management. “Whatever your travel needs at the airport, we have got them covered.”


The Passenger Meeting Service at Singapore Changi Airport offers an extensive point-to-point services that bring to travellers comfort on the ground and the personal attention they deserve whether they're arriving, departing or in transit. Passenger Meeting Service is also ideal for groups, which experienced Guest Service Officers take care of effortlessly.


The complete service helps make a good first impression on special guests the moment they arrive at the airport and make sure they return home with final impression that lasts for a long time. All this is made possible with well-trained, courteous and friendly Guest Service Officers.


“To maintain such premium quality service, we've founded Plaza Academy to offer on-job training to every staff and facilitate them in succeeding their duties across the levels,” says Mr Song. “We want our guests to be able to enjoy consistent top-notch service from PLAZA at any given time. We believe that training and direct engagement with employees is essential in maintaining our promised style of service delivery, consistency and reputation.”

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